Shipping


COVID-19 CHANGES

Our free shipping threshold has been lowered to $99.  Some exclusions apply for bulky items. If something you ordered isn't covered by our free shipping policy we will contact you immediately to discuss the best way to proceed.

'Click and Collect' is available. You will be emailed as soon as your order is ready for collection with full instructions.

Australia Post and all our couriers have now moved to not requiring a signature on delivery. Where possible please provide an address that has someone available to receive parcels during business hours.

Due to extra cleaning processes being implemented by our freight providers in some cases it might take a little bit longer to get your parcel to you.  We apologise for any inconvenience this may cause.  Please know we are packing and shipping items promptly and everyone is working to get your items to you as quickly and safely as possible.

Thanks for your understating at this time.

 

How much is shipping?

$10 Flat fee regular post
$15 Flat fee Express shipping Australia wide.
Orders over $99 get FREE SHIPPING**.

All international shipping is by quote. Please contact us for an accurate estimate.
** Some exclusions for bulky items apply

How long will my order take to arrive?


Melbourne Metro:

Express:
1-2 business days for in-stock items.*
Regular:
2-7 business days for in-stock items.*


Sydney, Brisbane, Canberra Metro:

Express:
1-3 business days for in-stock items.*
Regular:
2-7 business days for in-stock items.*


Regional VIC, NSW and other state capitals:

Express:
1-3 business days for in-stock items.*
Regular:
3-14 business days for in-stock items.*


Other Regions (including Perth):

Express:
1-4 business days for in-stock items.*
Regular:
3-14 business days for in-stock items.*

*To keep freight costs as low as possible, the above delivery times cannot be absolutely guaranteed. We will make every effort to have your order for in-stock items placed on the next available freight pickup.  Please contact us if you feel your delivery has fallen too far outside the guidelines above.

Overseas Shipments

Shipments overseas might be subject to duties and taxes specific to the country of destination and these are the responsibility of the customer. It is against the law to understate the value of items we sell and we will not do this in any circumstances.

You will be charged in Australian Dollars.